Your Visit, Made Clearer
Plan Your Care With Confidence
Find the practical guidance you need for appointments, treatment visits and supporting someone in your care.
Support at Every Step of Your Visit
At the National Radiotherapy Oncology and Nuclear Medicine Centre, patients and visitors can expect clear guidance from arrival through follow-up. Our Centre of Excellence brings together radiotherapy, oncology and nuclear medicine services with a commitment to safe, compassionate care. Your care team will explain your appointment, answer questions about tests or treatment, and let you know what happens next. Visitors can help by checking appointment details in advance, following on-site guidance and asking staff about available support. Because preparation varies by service, follow the instructions provided with your referral or appointment letter and contact the centre if anything is unclear.
Before Your Appointment: What to Check
- Confirm that your referral has been sent
- Check your appointment date and time
- Ask where to register on arrival
- Bring your appointment letter
- Carry a photo ID or other accepted identification
- Allow extra time for check-in
- Bring relevant medical records
- Pack recent scans and imaging reports, if available
- Have a list of your current medicines
- Note any allergies or previous reactions
- Bring insurance or payment details, if requested
- Write down questions for your care team
- Follow any fasting instructions you receive
- Ask whether to take your usual medicines
- Check if you need to avoid close contact after a scan or treatment
- Wear comfortable clothing for your visit
- Arrange transport or a companion if needed
- Call ahead if you may be late or need assistance
Services for Patients and Visitors
Radiotherapy
Personalised radiation treatment plans, with guidance from your care team throughout treatment.
Oncology Care
Specialist consultations, treatment planning and supportive care to help you navigate a cancer diagnosis.
Nuclear Medicine
Specialist imaging and targeted therapies, with clear preparation advice and follow-up support.
What to Expect
Your Path Through Care
1
Referral and Consultation
Your referral is reviewed, then a specialist discusses your needs, options and next steps with you.
2
Planning and Treatment
Your team prepares a tailored care plan and explains what to expect during appointments and treatment.
3
Follow-Up and Ongoing Support
After treatment, follow-up visits help monitor your progress and connect you with further support.
Call the Centre
Use the number on your appointment letter for scheduling, directions or visitor enquiries.
Email the Team
Use the email address on your appointment letter for non-urgent questions; call for time-sensitive concerns.
Plan Your Visit
Check your appointment letter for the centre address, arrival instructions and travel information.
Common Questions About Your Visit
How do I arrange or change an appointment?
Contact the centre using the details on this website to ask about booking or changing an appointment. Have your referral information and appointment details ready, if available.
What should I bring to my treatment visit?
Bring your appointment letter, identification, any requested medical records and a list of your current medicines. Follow any preparation instructions given by your care team.
Can someone accompany me to my appointment?
A companion may be able to attend with you, but arrangements can vary by treatment area. Check with the centre before your visit, especially if you need help getting around.
Are there special instructions for radiotherapy or nuclear medicine visits?
Preparation depends on your procedure. Your care team will explain any instructions about eating, drinking, medicines or contact with others. If anything is unclear, ask before attending.
What support is available if I need help during my visit?
Tell the team if you need assistance with mobility, communication or understanding your care. Contact the centre in advance so staff can advise you on available support.
Questions Before You Attend?
Whether you are preparing for treatment or planning to accompany a patient, contact the centre to clarify appointment details, visitor arrangements or any support you may need.